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You have the right to complain to the manager of any venue with gaming machines

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You have the right to complain to the gaming Trust that holds the class 4 venue licence to operate gaming machines located at any venue.

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You have the right to complain about the manner in which gaming Trusts distribute funds through grants to the community.

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The Oxford Sports Trust Inc. will consider any written complaints. These must be in a clear and logical manner.

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Anonymous complaints will not be considered.

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The address for the Trust is P O Box 1432, Whangarei.

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The outcome of the decision will be advised within 15 working days.

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Should you be dissatisfied with the investigation or the action of the Trust to your complaint you may refer the complaint to the Secretary for Internal Affairs.

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Should you feel the secretary has not investigated the matter satisfactorily you may complain to the Gambling Commission at P O Box 3310 Shortland Street Post Office Auckland.